20oz straight stainless steel tumbler, we don’t work with resin or vinyl. These tumblers are created with sublimation ink, a process that ensures your design doesn’t come off with washing or rubbing. The ink may fade throughout the years if left in the sun or in extreme heat often.
TURN AROUND TIME:
We ask for 14-21 business days. We leave this window for our protection, your protection and the protection of your high quality products. TAT refers to the time it takes us to create your products and give it to the postal carrier, it doesn’t include the time they may take to deliver to you. Weekends and holidays do not count towards our TAT.
REFUND POLICY:
No refunds on clearance, custom made, mystery or special priced items. All other items may be returned for a store credit or refund minus shipping up to 3 days after delivery.
Prompt Shipping and Professional Packing
We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are educated to pack your items exactly as per the specifications that we supply. Prior to shipping the goods are carefully inspected and secured. Every day, we deliver to thousands of customers in different countries. This is an indication of our determination to become the largest online retailer globally. Warehouses and distribution centers can be located throughout Europe and the USA.
Note: Orders that contain more than one product will be assigned a distinct processing period based on the individual product.
Before shipping, we will check the item thoroughly. The majority of orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
Due to multiple parties, including the factory and the warehouse, we cannot completely manage our stock. The levels of stock can change at any time. Please understand it may happen that your order will be out of stock after the order is placed.
Our policy is for 30 days. If it's been longer than 30 days since you purchased your item We're sorry to say that we can't offer you a full exchange or refund.
The item cannot be used, and it must be in its original condition. It must also be in the original packaging.
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